I cannot hear the instruments or voice played by Salsa Grooves
Troubleshooting

Problem Description: When playing a Session, either the voice or the instruments cannot be heard even when the volume of all patterns within the Salsa Grooves interface is up.

Reason: This has to do with your computer's volume settings. The voice and the instruments are played by different parts of your audio card.  Voice plays via the "Wave" device and the instruments are played via the "MIDI Synthesizer". Each device (Wave and MIDI) have their own volume control. When using your computer, it is possible that some application needed to lower one of these volume controls and never turned it back on. 

Solution:

1. Verify that your computer is set to use the default MIDI device. You only need to do this if you are not able to hear the instruments. Do the following to accomplish this:

  •   Open the control panel (Start >> Control Panel) and double click on "Sounds and Audio Devices".    A new dialog will appear.
  • Switch to the Audio tab and make sure that the "Microsoft GS Wavetable SW Synth" is selected as your MIDI device as shown in Figure 1. This is Microsoft's default device.
  • Click OK to close the dialog and save your settings.

Figure 1. Verify MIDI default device
Figure 1. Verify MIDI default device

2. Adjust the volume settings of your computer using the "Volume Control" dialog.   You can open this dialog by double clicking on the speaker icon that appears at the bottom right corner of your computer, as shown in Figure 2. 

Figure 2. Launching the Volume Control Dialog
Figure 2. Launching the Volume Control Dialog

Note:   If you don't see the speaker icon shown above, you can launch the "Volume Control" dialog by doing the following:

  •  
    • Open the control panel (Start >> Control Panel) and double click on the "Sounds and Audio Devices" icon. A new dialog will appear.
    • Inside the "Volume" tab, locate the  "Device Volume" section and click the "Advanced" button.

Figure 3 shows an example of the "Volume Control" dialog.  You dialog may have less or more sliders depending on your computer's configuration. The ones you are interested in are "Wave" for the voice and "SW Synth" for the instruments. If you don't see any of these sliders, go to the "Options >> Properties" menu, add checkmarks to the sliders you'd like to see and click OK.

Figure 3. Volume control dialog
Figure 3. Volume control dialog

Now, all you need to do is to adjust the volume of the "Wave" and "SW Synth" sliders.  Also make sure that "Mute" is not checked.  You can verify that it is working by running Salsa Grooves and playing with the volume sliders.

Tip: You might want to find a good balance between the "Wave" volume and the "SW Synth" volume. By doing this you will ensure Salsa Grooves has a good balance of volume between the Voice and the instruments.

 
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